Frequently Asked Questions

Everything you need to know about your Property Of... experience.

What is the 'Property Of...' lifetime warranty?

We take pride in the durability of our products. All bags and accessories come with a comprehensive lifetime warranty covering manufacturing defects in materials and workmanship.

How long will it take for my order to arrive?

Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.

What is your return policy for fashion items?

We offer a 30-day return window for all unused items in their original packaging with tags attached. Please note that personalized or monogrammed items are final sale.

Are the materials used sustainable?

Yes, we are committed to ethical fashion. We use vegetable-tanned leathers, recycled polyester linings, and organic cotton canvases to minimize our environmental footprint.

How should I care for my leather and canvas products?

We recommend using a damp cloth for light cleaning. For leather, apply a high-quality leather conditioner every 6 months to maintain suppleness and prevent cracking.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.